Return & Exchange
At MvrsGreen, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will gladly accept returns within 7 days of receiving your order.
To initiate a return, please follow these steps:
Contact our customer service team at service@MvrsGreen.com to request a return authorization.
Pack the item securely in its original packaging, and include any documentation, tags, or accessories that came with the item.
Ship the item back to us using a trackable shipping method.
Once we receive the item and confirm it is in its original condition, we will issue a refund to your original payment method within 3-5 business days.
Please note the following:
Original shipping fees are non-refundable.
Customers are responsible for return shipping costs.
We are unable to accept returns on final sale items.
If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at service@MvrsGreen.com.
We hope this return policy provides clear and concise information for your customers, and helps to streamline the return process.
Attention: The address on the package is not return address, so please contact us first!
Return & Exchange
Except for any products designated on the Site as non-returnable, we will accept returns of unworn, unwashed items in new condition with the original tags and hygienic liners attached within 10 days of their delivery date.
1.Please note that we don't accept returns after the 7 day time frame.
2.Our items that must be returned in their original condition.
3.Remember to take extra care to pack your return package properly so they don't get damaged on the way.
4. We do not offer a free returns service, so return shipping must be made at your own cost. To ensure a successful return, please return using a standard shipping service that provides tracking.
5. For return, any promotional gifts received must be included with the returned items.
6. Items returned without authorization will not be accepted.
If you need to return the items please contact us to get the return address. We will issue a refund to your original payment method within a week after we receive your return information.
Stay In Touch
You can also reach us via social media fro our latest collections and announcements, or contact us directly:
Email:service@MvrsGreen.com
To initiate a return, please follow these steps:
Contact our customer service team at service@MvrsGreen.com to request a return authorization.
Pack the item securely in its original packaging, and include any documentation, tags, or accessories that came with the item.
Ship the item back to us using a trackable shipping method.
Once we receive the item and confirm it is in its original condition, we will issue a refund to your original payment method within 3-5 business days.
Please note the following:
Original shipping fees are non-refundable.
Customers are responsible for return shipping costs.
We are unable to accept returns on final sale items.
If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at service@MvrsGreen.com.
We hope this return policy provides clear and concise information for your customers, and helps to streamline the return process.
Attention: The address on the package is not return address, so please contact us first!
Return & Exchange
Except for any products designated on the Site as non-returnable, we will accept returns of unworn, unwashed items in new condition with the original tags and hygienic liners attached within 10 days of their delivery date.
1.Please note that we don't accept returns after the 7 day time frame.
2.Our items that must be returned in their original condition.
3.Remember to take extra care to pack your return package properly so they don't get damaged on the way.
4. We do not offer a free returns service, so return shipping must be made at your own cost. To ensure a successful return, please return using a standard shipping service that provides tracking.
5. For return, any promotional gifts received must be included with the returned items.
6. Items returned without authorization will not be accepted.
If you need to return the items please contact us to get the return address. We will issue a refund to your original payment method within a week after we receive your return information.
Order Cancellation
Your order will be fully refunded if it's canceled within 24 hours of purchase. Please use live chat or contact us by service@MvrsGreen. if you decide to cancel the order. For orders canceled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied . We will NOT accept order cancellation request if the order have already been shipped.Refund
Returns will be processed within 3-5 days upon receipt of your package. The refund will be issued to your original payment account and cannot be returned to alternate cards or different forms of payment.
If you not get your refund please check your account or contact the bank. And then still didn’t get your refund please contact us by live chat or service@MvrsGreen.com. We will reply as soon as possible.Notice:Customers will only be charged once for shipping costs (this includes returns).
Stay In Touch
You can also reach us via social media fro our latest collections and announcements, or contact us directly:
Email:service@MvrsGreen.com